I was very happy with the customer service and speedy delivery. However, we have a problem with these tape measures because they have printed their "Medline" logo and measuring information on the end of the tape before where the 1" measure begins. We send these measuring tapes to mothers in order for them to measure their 2-year-olds and we are afraid that they will begin measuring and not notice the extra 2" of tape before the 1" mark (resulting in measurements 2" shorter than they should be). This situation would seriously distort our reported data. So in order to avoid this mishap, we hand cut this extra portion off of every single tape measure before we send it. It is unfortunate that the logo and measuring info is then no longer on the tape measure. If Medline was able to print this information at the OPPOSITE end of the tape measure, and begin this end at "0", that would be the ideal situation!